East Vancouver // available

AI · automation · systems · creative technology

Work With Suzy

Bring me the broken thing, repetitive workflow, integration mess or ambitious idea.

I help teams make messy systems understandable, testable, and shippable — across custom WordPress, JavaScript/PHP, QA automation, IT operations, API/integration debugging, dashboards, workflow automation, and AI-assisted prototypes with reviewable outputs.

Based in East Vancouver. I work locally across Vancouver and remotely. Available for consulting, technical roles, projects and collaborations now.

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Who this is for

Founders, small businesses, creative teams, and operators who need a senior technical generalist — not another slide deck. Also a fit if you are hiring for a contract sprint or the right full-time senior role.

Teams stuck between product, support, QA, ops, and engineering with nobody who speaks all of them.
WordPress or custom web builds that need careful hands, not plugin chaos.
Workflows drowning in copy-paste rituals, spreadsheet archaeology, or manual checks.
Integrations, identity, or API behaviour that works in staging and lies in production.

What I solve

Web development and custom builds

Custom site features, landing pages, dashboards, JavaScript/PHP fixes, API integrations, data displays, and practical web tools that solve a real workflow instead of just looking busy.

Custom WordPress and theme work

I work directly in custom WordPress themes: PHP templates, CSS, JavaScript, REST endpoints, custom pages, integrations, performance cleanup, and maintainable site improvements without plugin chaos.

QA automation and bug reproduction

I can turn vague bug reports into reproducible defects, tighten Cypress/JavaScript test coverage, validate releases, and help teams move from panic to proof.

IT operations and SaaS troubleshooting

Identity, access, endpoint, email, DNS, SSO/SAML, OAuth, SCIM, logs, alerts, escalations, weird SaaS behaviour — I like the messy stuff where systems and humans disagree.

Workflow automation and internal tools

If your team is stuck in copy-paste rituals, spreadsheet archaeology, or manual checks, I can design lightweight automation and internal tools that reduce the drag.

Practical AI-assisted prototypes

I use AI as leverage, not theatre: focused prototypes, summarizers, internal helpers, content workflows, dashboards, and code acceleration where the output is reviewable and useful.

How to start

Fastest path: book a fixed-price session in the Shop — 30-minute debug rescue, 45-minute AI + workflow session, or 90-minute deep dive. Larger builds, roles, or scoped consulting: email me with what is broken, what “done” looks like, and your timeline.

I usually reply within one business day. Vancouver time.

Current focus

Right now I’m looking for work where the output is visible, useful, and not buried in twelve meetings.

Senior technical generalist roles

Contract web development and WordPress builds

QA automation and release confidence

IT operations / support engineering

Vancouver SMB dashboards and local ops tools

Practical AI workflows for real teams

VanOps Radar is my current Vancouver-first product experiment: a local operations dashboard concept for businesses that need clearer signals around access, weather, utilities, events, and business continuity. See VanOps Radar.

Proof of life

A quick receipts board: the stuff I’ve actually done across ops, QA, support engineering, web, cloud, identity, and creative tech.

12+ years across messy technical systems

Support, operations, QA, infrastructure, SaaS troubleshooting, cloud, API/integration debugging, data validation, automation, and practical AI enablement.

Automation and scripting

Python, JavaScript, TypeScript, PowerShell, Bash, PHP, SQL, KQL, API scripting, Slack alerting, operational tooling, and OpenAI-assisted prototyping.

QA automation and release confidence

Cypress, JavaScript test suites, CircleCI, GitHub Actions, API validation, integration testing, regression/smoke testing, BrowserStack, Xcode/iOS testing, reproducible bug reports, and post-release verification.

Cloud, data, and observability

AWS EC2, IAM, S3, CloudWatch, Systems Manager, Lambda, SNS/SQS-linked workflows, RDS, Redshift, SQL validation, New Relic, Rollbar, browser devtools, logs, Linux, and Windows troubleshooting.

Identity, endpoint, and security-aware SaaS

Entra ID, Active Directory, SSO/SAML, OAuth, SCIM, Microsoft 365, Google Workspace, Intune, Group Policy, Microsoft Defender, Advanced Hunting/KQL, SPF/DKIM/DMARC, SSL/TLS, DNS, DHCP, VPN, onboarding/offboarding, and SaaS administration.

Ecommerce, POS, and customer-impact debugging

WineDirect ecommerce/POS workflows, payment gateways, cart/checkout logic, taxation, fulfillment, iPad/POS issues, client/server workflows, dropped or mismatched transaction records, and production issue investigation.

Mission-critical operations

Level 3 help desk and acting sysadmin experience in a 24/7 crisis-support environment, including Azure AD, VMware, Active Directory, DNS, firewalls, SSL certificates, VPN/MFA, Avaya telephony, and remote-work transitions.

Web development and creative technical builds

Custom WordPress/PHP portfolio work, REST/API workflows, custom templates, interactive web projects, retro UI systems, AI/audio/video workflows, Three.js/Tone.js/Howler.js exposure, civic/open-data pipelines, and build-in-public product thinking.

Current public builds

VanOps Radar, Lousy Outages, Track Analyzer, ASMR Lab, Gastown Simulator, and custom suzyeaston.ca theme work — practical projects that show dashboard thinking, automation, creative AI, and hands-on web development.

Creative background with technical taste

Former touring bassist and creative technologist with music technology and recording arts training, bringing production composure, collaboration, taste, and builder instincts into technical work.

Good fit if...

You need a senior technical generalist who can debug across product, support, QA, operations, and engineering.
You have a WordPress/custom site project that needs careful hands, not plugin chaos.
Your team needs QA automation, release support, or help turning messy bugs into reproducible cases.
You want practical AI or automation help with reviewable outputs and clear boundaries.
You are a founder, small business, creative team, or local operator who needs a useful technical partner.
You need someone contract-friendly while also being open to the right full-time senior role.

Ways we can work together

Need a fixed-price session first? Shop Suzy — debug rescue, automation session, or deep dive.

Senior role conversationsFor teams hiring someone who can bridge IT operations, QA, support engineering, automation, and practical product thinking.

Contract QA / automation sprintA focused engagement to reproduce issues, improve test coverage, validate workflows, and reduce release panic.

Web development / WordPress build sprintCustom WordPress theme work, landing pages, PHP/JS/CSS fixes, REST endpoints, dashboards, integrations, data displays, and cleanup.

Weird bug triageShort, sharp investigation for the issue everyone has opinions about but nobody has pinned down.

Practical AI / automation prototypeA small scoped build that proves whether an AI-assisted workflow, dashboard, summarizer, or internal helper is worth pursuing.

Fractional technical supportOngoing lightweight help for teams that need steady technical judgement without adding a full-time headcount.

Let’s make the messy thing make sense

Email me with the role, project, bug, workflow, or idea. Tell me what is broken, what “done” looks like, and any timeline or budget constraints. I’ll tell you honestly whether I’m a fit.

Email: suzyeaston@icloud.com

Email Suzy

Suggested subject lines:

Web development / WordPress sprint
Custom dashboard build
Practical AI prototype
Contract QA sprint
Senior role conversation
Weird bug triage